This research examines whether consumers ascribe racial stereotypes to artificially intelligent (AI; nonhuman) agents and whether these stereotypes impact ratings of satisfaction, perceptions of competence and humanness, and outcomes of …

Currently invited for 3rd round review at the Journal of Consumer Research. Interracial couples are increasingly featured in marketing messages, yet little is known about how their representation influences consumer …

Under 2nd round review at the Journal of Consumer Research. It is widely acknowledged that gender bias has negative effects on women in business, ranging from hiring and promotion to …